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Abhilash Bhardwaj
Abhilash Bhardwaj

2 Followers

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“How AI will power the next-gen applications in Connected Industries (CI)”

Hiroshige Seko, the minister of Economy Trade and Industry (METI) of Japan introduced a new concept for their roadmap to realize ‘Society 5.0’ the future urbanism as the next big thing in industries. …

Connected Industry

6 min read

“How AI will power the next-gen applications in Connected Industries (CI)”
“How AI will power the next-gen applications in Connected Industries (CI)”
Connected Industry

6 min read


May 31, 2022

The Future of Hybrid Contact Centre is Here at the Intersection of Customer Experience & Employee Experience

Customers crave a ‘human-like experience’ with the brands at each touch-point of their customer journeys to elevate the way services are performed. An experience that gives them the feel of an empathic interaction irrespective of the contact channel is their demands. …

Customer Experience

8 min read

The Future of Hybrid Contact Centre is Here at the Intersection of Customer Experience & Employee…
The Future of Hybrid Contact Centre is Here at the Intersection of Customer Experience & Employee…
Customer Experience

8 min read


Sep 14, 2021

The Pitfalls of OTT and Why it’s Not a Great Trend to Encourage

“In 2020 digital media grew by 6.5% to reach INR235 billion and is expected to grow at 22% CAGR to reach INR425 billion by 2023. Digital subscription grew 49% in 2020 to reach INR43.5 billion as the pandemic and the consequent lock-down reduced fresh content on television, online sports went…

OTT

6 min read

The Pitfalls of OTT and Why it’s Not a Great Trend to Encourage
The Pitfalls of OTT and Why it’s Not a Great Trend to Encourage
OTT

6 min read


Oct 27, 2020

Once There Lived a Car Salesman..!

The auto-MATE!!! Once there lived a car salesman..! But, he was more than a salesman, in fact, your AUTO ‘mate’ during the car buying path. He used to meet many people who wanted to buy a new car for the first time. He was also there for people who wanted…

Digital Transformation

4 min read

Once There Lived a Car Salesman..!
Once There Lived a Car Salesman..!
Digital Transformation

4 min read

Abhilash Bhardwaj

Abhilash Bhardwaj

2 Followers

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